Infrastructure Gravity

SPP's term for how the set of metrics a software vendor can charge on is shaped less by customer value than by what its billing and metering infrastructure makes easy, and by what that infrastructure's owner is paid to reward. When metering was a standalone tool, the gravity pulled toward metering everything, because the metering vendor profited from volume. As payment and billing platforms absorb the meter, acquiring the usage-metering companies, the gravity shifts toward whatever the platform owner earns on, usually the flow of money it processes. Either way, the available metrics drift toward the infrastructure's interests rather than the customer's value-extraction pattern.