Talk to an Expert
Investors

For PE investors and
operating partners.

You underwrote the deal assuming 12–25% ARR uplift from pricing. We turn that assumption into a measurable operating plan with real customer-level economics, not consulting slide decks.

SPP converts pricing theses into operating plans. Pre-LOI, that’s an expert diligence diagnostic accelerated by LevelSetter — a credible uplift range, the architecture moves that drive it, and downside cases the IC can defend. Post-close, that’s an architecture and sprint plan the portfolio team executes at their pace, sequenced against renewal cycles and sales-team capacity.

Across the hold, the portfolio team operates the implementation through LevelSetter. Portfolio performance rolls up to a central control panel so sponsors see pricing health across every portco in one view. Pricing stops being a once-per-hold conversation and becomes continuous value creation.

The Expert
Ranked #1 on OpenView’s list of B2B SaaS pricing experts.

Former B2B software CEO — built an angel-backed company ($13M raised) recognized as an Intuit Top 10 Developer. Business of Software keynote speaker. Hired SPP as a client in 2008. Joined the firm in 2013 and built LevelSetter from the problems he’d lived firsthand.

Chris Mele
CEO, Software Pricing Partners
Rapid
Pre-LOI diligence accelerated
by LevelSetter ingestion.
Sprints
Run in parallel,
paced to your timeline.
12–25%
ARR uplift assumed
in PE underwriting.
The signal

The IC deck assumes 22% pricing uplift. Nobody can show you the math. The CEO inherits the number on day one and has to defend it for five years. An underwriting number is not a plan.

The triggers

When PE engages SPP.

01.A

IC deck has a pricing-uplift
line you cannot defend yet

Underwriting assumes 12-25% ARR lift from pricing. The target’s pricing page looks conventional. You need a credible answer before the committee vote.

01.B

The 100-day plan includes
“pricing” with no detail

Portfolio operating team inherits the thesis with three sentences of support. Nobody is sure what the number means or how to ship it. The CEO wants direction, not vague aspirations.

01.C

Year 2 of the hold and
the thesis has stalled

Pricing uplift was supposed to ship in year 1. It did not. CEO is defensive. You need objective diagnostics on why, and a credible recovery path.

01.D

Exit prep needs a
compounding-NRR story

Buyers will pay multiples for an NRR narrative that looks compounding, not one-time. You need pricing architecture that reads like an asset, not a discount policy.

The problem

A thesis is not
an operating plan.

Most B2B software PE theses include pricing uplift. That assumption gets written into the underwriting model and hands off to the portfolio-operations team with three sentences of support. The operating team reverse-engineers what the assumption actually meant and builds an implementation plan from scratch. By year two, the thesis has drifted and nobody remembers how the number was set.

The fix is a real diagnostic at diligence, not a thesis footnote. Which architecture changes actually drive the uplift? Which 5-10% of customers anchor the margin story? Which packaging boundary is the structural lever? That diagnostic converts directly into an architecture and sprint plan the portfolio team executes at their pace, not a strategy deck that sits on the CEO’s shelf.

The method

Three modes,
calibrated to hold stage.

Diligence, implementation, and ongoing operation. Each mode below is calibrated against where in the hold you are.

02.A

Pre-LOI diligence, accelerated by LevelSetter

Realized pricing patterns, discount behavior, value metric fit. Uplift range with downside cases. Architecture moves that drive the number. We use LevelSetter to ingest 100+ transaction-data formats, so portco data lands in the model rapidly without a custom data-engineering build. The deliverable is defensible in IC. We sit in the committee if you want us to.

02.B

Hand off architecture for sprint-based rollout

Architecture changes sequenced against renewal cycles, CPQ constraints, and sales-team capacity. Sprints can run in parallel; the portfolio team paces rollout against operational reality. SPP guides; the portco team executes. Modeled customer-by-customer so the install base is not surprised.

02.C

Hold-period operation through LevelSetter

Pricebook, approval governance, deal analytics, monthly uplift pacing. The portfolio team operates the architecture day-to-day; SPP stays on call for renewal sprints and architecture refreshes when market conditions shift.

The portfolio view

Across the portfolio.
In one view.

Pricing signal from every portco rolls up to one sponsor dashboard. Patterns surface before they show up in financial reporting, and operating-partner attention deploys where the value at stake is biggest.

03.A

Pricing health, rolled up.

Every portco’s pricing signal aggregates to one sponsor dashboard — list-to-net realization, discount governance, packaging adoption, expansion velocity. Refreshed continuously, not at quarter-end.

03.B

Pattern recognition across the book.

Discount drift showing up in three portcos at once. A packaging shift one portco found that two more should run. A consumption approach trending in the wrong direction. The pattern lands before the rear-view metric does.

03.C

Action queue for operating partners.

Where to deploy operating-partner attention this quarter, with the diagnostic underneath each item. Specific actions routed to specific portcos, scoped against value at stake. The board-pack number stops being a surprise.

03.D

A pattern library that compounds.

Every tuning iteration across the book (packaging shifts, metric pivots, discount-policy resets) adds to a cross-sector library of cause-and-effect. Portcos learn from each other’s experiments without the cost of running them. Sponsors carry the library into deal flow as a differentiator no other firm offers their portfolio.

Walker White, President of BDNA — case study video Play

BDNA: $5M added to the bottom line, and a 20% premium at exit.

Hear Walker White, President of BDNA, on how an empirical demand-curve model SPP built during the hold drove $5M to the bottom line — and how the same architecture transferred to Flexera at exit.

Read the case study →
The proof

BDNA exited Flexera
at a 20% premium.

+20%
Exit premium attributable to margin-calibrated discounting

Every pricing change during the hold leaves a signal: which packages buyers chose, how realized price moved against list, where pressure landed at renewal. LevelSetter compounds those signals into margin-calibrated discounting — discount authority tied to per-deal margin impact, not policy.

At exit, the architecture and the discipline transfer with the asset.

BDNA’s exit to Flexera cleared a 20% premium attributable to the margin-calibrated discounting SPP built during the hold. New buyers pay more for businesses they can model forward.

Frequently asked questions

Yes. Pre-LOI diligence works from data-room exports plus public intelligence. The picture is 70-80% as sharp as full-access diligence and sufficient for IC-deck defense. Post-close we extend to full customer-level modeling.
Both. Individual-deal engagements are common at diligence and at distressed holds. Portfolio-wide programs make sense when a sponsor wants consistent pricing rigor across multiple B2B software positions. We set up LevelSetter as a portfolio-standard operating layer.
We partner with the CEO, not around them. Diagnostics are independent evidence the CEO can use to defend architectural changes internally. Most CEOs welcome real transaction-based data; resistance usually reveals that the original thesis was missing something we can now surface.
Often the thesis had the right instinct with the wrong mechanism. Real uplift but from packaging, not price. Or from discount governance, not list changes. We re-thesis from evidence rather than forcing the original number.
Either. Sponsor-led engagements tend to happen at diligence and in distressed situations. Portfolio-company-led engagements tend to happen mid-hold when the CEO wants an independent read. Methodology is the same; the stakeholder conversation is different.

Turn the pricing thesis into an operating plan before the IC meets.

If you’re inside an LOI window, the 100-day clock just started, or a hold-period thesis is stalled, that’s the conversation. Renewable. Each renewal is one we earn.